1. Purpose
The purpose of this Fire Emergency Communication and Notification Plan is to ensure timely and effective communication during a fire emergency. The plan aims to protect the safety of all stakeholders, including employees, visitors, and emergency response personnel, and to minimize damage to property and operations.
2. Scope
This plan applies to all stakeholders involved with Notifybase, including employees, management, contractors, visitors, and emergency response teams.
3. Objectives
Ensure prompt detection and reporting of fire incidents.
Facilitate timely and effective evacuation of all affected areas.
Provide clear and accurate information to all stakeholders.
Coordinate with emergency services to manage and mitigate the fire emergency.
Ensure a swift return to normal operations post-incident.
4. Stakeholders
Employees
Management
Contractors
Visitors
Emergency Response Teams (Fire Department, Police, Medical Services)
Local Authorities
5. Communication Channels
Emergency Alarm System: Automatic fire detection and alarm systems installed throughout the facility.
Mass Notification System (MNS): Notifybase's MNS will send alerts via SMS, email, and public address systems.
Two-Way Radios: For direct communication between emergency response teams.
Telephone Lines: Dedicated emergency phone lines.
Social Media and Company Intranet: For wider public communication and updates.
6. Roles and Responsibilities
Emergency Coordinator: Oversee the implementation of the emergency plan, coordinate with external emergency services, and ensure all stakeholders are informed.
Safety Officers: Conduct regular fire drills, ensure fire safety equipment is maintained, and assist in evacuation procedures.
Employees: Familiarize themselves with evacuation routes, participate in fire drills, and follow instructions during an emergency.
Emergency Response Team (ERT): First responders within the organization trained to manage initial fire control and evacuation.
7. Procedures
7.1 Fire Detection and Alarm
Immediate Detection: The fire detection system will trigger an alarm upon detecting smoke or fire.
Alarm Activation: All fire alarms will automatically alert the designated emergency services and Notifybase's internal response teams.
7.2 Evacuation
Immediate Evacuation: Upon hearing the fire alarm, all occupants must evacuate the building using the nearest safe exit.
Evacuation Routes: Clearly marked and illuminated evacuation routes should be used.
Assembly Points: Occupants should proceed to pre-designated assembly points for roll call and further instructions.
7.3 Communication During Evacuation
Public Address System: Provide instructions and updates.
Mass Notification System: Send real-time updates to all stakeholders via SMS and email.
Two-Way Radios: Ensure continuous communication between emergency coordinators and response teams.
7.4 Coordination with Emergency Services
Initial Contact: The Emergency Coordinator will contact local fire services immediately upon alarm activation.
On-Site Coordination: Safety Officers will liaise with arriving emergency services to provide necessary information and access.
7.5 Post-Emergency Procedures
Assessment: Conduct a thorough assessment of the situation post-incident.
Communication: Inform all stakeholders of the status and any instructions regarding return to normal operations.
Debrief: Hold a debrief meeting with all involved parties to evaluate the response and improve future preparedness.
8. Training and Drills
Regular Fire Drills: Conducted quarterly to ensure everyone is familiar with evacuation procedures.
Emergency Response Training: Regular training sessions for the Emergency Response Team and Safety Officers.
Awareness Programs: Ongoing fire safety awareness programs for all employees and stakeholders.
9. Review and Update
This Fire Emergency Communication and Notification Plan will be reviewed and updated annually or after any significant incident to incorporate lessons learned and new best practices.
10. Contact Information
Emergency Coordinator: [Name], [Phone], [Email]
Safety Officer: [Name], [Phone], [Email]
Local Fire Department: [Phone]
Emergency Medical Services: [Phone]
Local Police: [Phone]
By implementing this comprehensive communication and notification plan, Notifybase aims to ensure the safety of all stakeholders and efficient management of fire emergencies.